How We Use Tracking Technologies
At Firely-Pulsra, we believe in complete transparency about how our
website collects and uses information. This page explains the tracking
technologies we use on firely-pulsra.com and how they help us provide
better automated system and programming services to businesses in
Thailand and beyond.
When you visit our site, small data files called cookies get stored on
your device. Think of them as digital breadcrumbs that help us remember
your preferences and improve your browsing experience. We also use
other tracking methods like web beacons and analytics tools to
understand how visitors interact with our content.
Types of Tracking We Use
Essential Cookies
These keep our website functioning properly. They handle basic
features like secure connections, form submissions, and
navigation between pages. Without these, our site simply
wouldn't work correctly.
Functional Cookies
These remember your preferences like language settings, contact
form details, and which services you've shown interest in. They
make your return visits more convenient and personalized.
Analytics Cookies
We use these to understand which pages are most helpful, how
long visitors stay, and where they're coming from. This data
helps us improve our content and services based on real user
behavior.
Performance Cookies
These help us optimize loading times and identify any technical
issues. They collect information about how quickly pages load
and if any errors occur during your visit.
What Information We Collect
- Pages you visit and time spent on each section
- Your general location (city/region level, not precise
coordinates)
- Device type, browser version, and screen resolution
- How you arrived at our site (search engines, direct links,
referrals)
- Which services and content sections interest you most
- Form interactions and download requests
- Navigation patterns and click behavior
We never collect personal information like passwords, financial
details, or private communications without your explicit consent. Most
of the data we gather is aggregated and anonymized, meaning we look at
trends and patterns rather than individual user profiles.
How This Benefits Your Experience
All this tracking serves a practical purpose. When someone from Bangkok
visits our automation services page multiple times, we know that
content is valuable to our Thai market. If we notice visitors
struggling to find our contact information, we can improve our site
layout.
For instance, our analytics showed that many visitors were interested
in our learning programs but couldn't easily find scheduling
information. We used this insight to redesign that section and make
program details more accessible. The tracking also helps us identify
technical issues — like slow loading times on mobile devices — so we
can fix them quickly.
Data Retention and Storage
Session
Only
30
Days
1
Year
2
Years
Different types of data stay with us for different periods. Session
cookies disappear when you close your browser. Functional preferences
might stick around for 30 days to improve your next visit. Analytics
data typically stays for one year so we can spot long-term trends. Some
technical logs are kept for up to two years to help with security and
performance monitoring.
Managing Your Preferences
You have complete control over how our site uses tracking
technologies. Here's how to adjust your settings:
1 Browser
Settings: Most browsers let you block or delete
cookies through their privacy settings. Look for "Privacy" or
"Cookies" in your browser preferences.
2 Selective
Blocking: You can allow essential cookies while
blocking analytics or functional ones. This gives you granular
control over your privacy.
3 Third-Party
Tools: Privacy extensions and ad blockers can
automatically manage cookie preferences across multiple
websites.
4 Regular
Cleanup: Clear your cookies periodically to remove
stored data. Most browsers have options to do this
automatically.
Keep in mind that blocking all cookies might affect how our site works.
Essential functions like contact forms and secure connections need some
basic tracking to operate properly. But the choice is always yours.
Third-Party Services
We use a few trusted third-party services to help analyze our website
traffic and improve performance. These include analytics platforms and
content delivery networks. Each has their own privacy policies and data
handling practices.
These services only receive the data necessary to perform their
specific functions. We don't share personal information or detailed
user profiles with external companies. If you opt out of tracking
through your browser settings, this also applies to most third-party
services we use.
Updates and Changes
As we improve our services and website functionality, this policy may
need updates. We'll post any significant changes here and update the
date at the top of this page. Major changes affecting how we collect or
use data will be communicated through our website and email updates.
We review this policy regularly to ensure it accurately reflects our
current practices and complies with applicable privacy regulations.
Your continued use of our website after policy updates indicates your
acceptance of the revised terms.