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Cookie and Data Usage Policy

Last updated: February 15, 2025

How We Use Tracking Technologies

At Firely-Pulsra, we believe in complete transparency about how our website collects and uses information. This page explains the tracking technologies we use on firely-pulsra.com and how they help us provide better automated system and programming services to businesses in Thailand and beyond.

When you visit our site, small data files called cookies get stored on your device. Think of them as digital breadcrumbs that help us remember your preferences and improve your browsing experience. We also use other tracking methods like web beacons and analytics tools to understand how visitors interact with our content.

Types of Tracking We Use

Essential Cookies

These keep our website functioning properly. They handle basic features like secure connections, form submissions, and navigation between pages. Without these, our site simply wouldn't work correctly.

Functional Cookies

These remember your preferences like language settings, contact form details, and which services you've shown interest in. They make your return visits more convenient and personalized.

Analytics Cookies

We use these to understand which pages are most helpful, how long visitors stay, and where they're coming from. This data helps us improve our content and services based on real user behavior.

Performance Cookies

These help us optimize loading times and identify any technical issues. They collect information about how quickly pages load and if any errors occur during your visit.

What Information We Collect

  • Pages you visit and time spent on each section
  • Your general location (city/region level, not precise coordinates)
  • Device type, browser version, and screen resolution
  • How you arrived at our site (search engines, direct links, referrals)
  • Which services and content sections interest you most
  • Form interactions and download requests
  • Navigation patterns and click behavior

We never collect personal information like passwords, financial details, or private communications without your explicit consent. Most of the data we gather is aggregated and anonymized, meaning we look at trends and patterns rather than individual user profiles.

How This Benefits Your Experience

All this tracking serves a practical purpose. When someone from Bangkok visits our automation services page multiple times, we know that content is valuable to our Thai market. If we notice visitors struggling to find our contact information, we can improve our site layout.

For instance, our analytics showed that many visitors were interested in our learning programs but couldn't easily find scheduling information. We used this insight to redesign that section and make program details more accessible. The tracking also helps us identify technical issues — like slow loading times on mobile devices — so we can fix them quickly.

Data Retention and Storage

Session
Only
30
Days
1
Year
2
Years

Different types of data stay with us for different periods. Session cookies disappear when you close your browser. Functional preferences might stick around for 30 days to improve your next visit. Analytics data typically stays for one year so we can spot long-term trends. Some technical logs are kept for up to two years to help with security and performance monitoring.

Managing Your Preferences

You have complete control over how our site uses tracking technologies. Here's how to adjust your settings:

1 Browser Settings: Most browsers let you block or delete cookies through their privacy settings. Look for "Privacy" or "Cookies" in your browser preferences.
2 Selective Blocking: You can allow essential cookies while blocking analytics or functional ones. This gives you granular control over your privacy.
3 Third-Party Tools: Privacy extensions and ad blockers can automatically manage cookie preferences across multiple websites.
4 Regular Cleanup: Clear your cookies periodically to remove stored data. Most browsers have options to do this automatically.

Keep in mind that blocking all cookies might affect how our site works. Essential functions like contact forms and secure connections need some basic tracking to operate properly. But the choice is always yours.

Third-Party Services

We use a few trusted third-party services to help analyze our website traffic and improve performance. These include analytics platforms and content delivery networks. Each has their own privacy policies and data handling practices.

These services only receive the data necessary to perform their specific functions. We don't share personal information or detailed user profiles with external companies. If you opt out of tracking through your browser settings, this also applies to most third-party services we use.

Updates and Changes

As we improve our services and website functionality, this policy may need updates. We'll post any significant changes here and update the date at the top of this page. Major changes affecting how we collect or use data will be communicated through our website and email updates.

We review this policy regularly to ensure it accurately reflects our current practices and complies with applicable privacy regulations. Your continued use of our website after policy updates indicates your acceptance of the revised terms.

Questions About Our Data Practices?

Email us at info@firely-pulsra.com
Call +66 74 282 038
162/2 หมู่ 14 บ้านเจดีย์เจริญ Mae Faek Mai, San Sai District, Chiang Mai 50290, Thailand

Connect With Our Team

Address:
162/2 หมู่ 14 บ้านเจดีย์เจริญ
Mae Faek Mai, San Sai District
Chiang Mai 50290, Thailand

Phone: +6674282038

Email: info@firely-pulsra.com

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Privacy Preferences Center

We believe in complete transparency about how we collect and use your data. Our website employs various tracking technologies to enhance your browsing experience and provide personalized content.

You have full control over these preferences. Review our detailed cookie management guidelines for comprehensive information.